FAQs

Questions, answered.

Everything about how Cray works, what it costs, how private it is, and how campuses use it. Tap any question.

General

What exactly is Cray and how does it work?

Cray is a proactive dating and relationship safety platform designed to help people identify behavioral risks before they get hurt — emotionally, financially, or physically.

How is Cray different from other dating safety apps?

Cray evaluates real, observed behavior using a weighted scoring system to identify risk patterns early. Most apps tell you who someone was; Cray focuses on how they're acting right now and what that typically leads to.

Who is the app designed for?

Cray is designed for anyone navigating relationships, but it's especially valuable for higher-risk groups like young adults, people newly single after long-term relationships, and those with past trauma. Each group faces different vulnerabilities — limited experience, outdated assumptions about dating, or difficulty recognizing red flags — and Cray helps close those gaps with structured, objective insights.

Is it only for dating, or other meetups too?

The app can be used to evaluate any interpersonal relationship, whether a friend, a dating partner, or someone you've just met. A parallel non-romantic version of CrayScore™ applies the same behavioral categories to friends, roommates, and classmates. The goal is to help teach users how to evaluate these relationships more safely with the right tools.

Is Cray free or paid?

Most of Cray is free. CrayScore™ and SchemerScore™ are currently free, while CatfishCheck ($1.99), OffenderCheck ($7.99), and VibeCheck ($0.99) are in-app purchases due to data costs. Two more paid tools arrive in the next update: PhotoScan ($0.99 per scan) and ConvoScan ($1.99 per scan).

What platforms is the app available on?

Cray is available in the iOS App Store and Google Play, plus a web version at app.cray.app — so it works on any device.

How do I download and start?

Download from your app store, register with your mobile phone number, and you'll have access to the app and the assessments.

What age do I need to be to use Cray?

Cray is intended for users who are at least 18 years old. This ensures users can safely and responsibly navigate relationship decisions and privacy considerations.

Is Cray available outside the United States?

Yes — Cray focuses on behavioral patterns and communication signals that apply across locations. Some features may vary depending on regional data availability, but the core functionality works globally.

Is Cray a background check app?

No. Cray focuses on evaluating real-time behavior and patterns to identify potential risks, rather than relying solely on past records or static data.

🚩 CrayScore™

What factors go into calculating a CrayScore?

CrayScore is calculated using a weighted model of observed behaviors, including patterns like inconsistency, lack of accountability, pressure, deception, and other known red flags linked to unhealthy or unsafe relationship dynamics. Each factor is scored based on severity and frequency, with higher-risk behaviors contributing more to the overall score.

How accurate is the CrayScore?

CrayScore is built on research-backed behavioral patterns and weighted risk modeling, so it's highly effective at identifying concerning trends — but it's not a prediction or diagnosis. Its accuracy depends on the quality and honesty of the inputs, making it a decision-support tool, not a definitive judgment.

What kinds of red flags does the system detect?

Cray detects patterns of behavior linked to unhealthy or unsafe dynamics, such as manipulation, deception, inconsistency, lack of accountability, coercion, emotional instability, and exploitative tendencies. It focuses on repeated behaviors and patterns — not one-off moments — to identify risks early.

How serious do red flags have to be before they appear?

Red flags don't have to be extreme to appear — Cray detects both subtle and serious behaviors, with severity reflected in how much they impact the overall score. Smaller patterns show up early, while more severe or repeated behaviors carry greater weight and raise risk levels faster.

What are the 74 red flags?

The full CrayScore™ assessment evaluates 74 research-backed red flag items spanning 18 behavior categories — covering everything from control and coercion patterns to financial reliability, substance use, legal history, and safety risks. These aren't one-off moments — they're repeatable behaviors that, when combined, signal elevated relationship risk.

What are the 18 behavior categories?

CrayScore™ organizes its 74 items into 18 primary behavior categories:

Control & CoercionResponsibilityViolence & Safety RisksEmotional Stability & Relationship StyleMental HealthValidation SeekingEmpathy & SelfishnessConflict BehaviorValues & MaturityAnger & TemperLegal HistorySubstance UseCompatibilityDependency & ClinginessDeception & InfidelitySocial Support & Relationship FeedbackTrust & SuspicionSexual Boundaries & Values

Each category contributes differently to the overall score based on how strongly it's linked to unhealthy or unsafe relationship outcomes — categories like Control & Coercion and Violence & Safety Risks carry the most weight.

What should I do if someone gets a high CrayScore?

A high CrayScore is a strong signal to slow down, create distance, and reassess the relationship with clear boundaries. Focus on your safety first — avoid deeper emotional, physical, or financial involvement, and consider seeking input from trusted people before deciding how to proceed.

Should I actually run when the app tells me?

Not literally — but you should take it seriously and create distance. A high-risk result is a signal to slow down, set boundaries, and reassess before getting more involved.

How should I interpret a CrayScore result?

CrayScore should be used as a decision-support signal — not a final judgment — helping you spot patterns you might otherwise overlook. Higher scores mean it's time to slow down, set boundaries, and reassess before investing further, while lower scores suggest fewer current risk indicators but still require awareness over time.

What does a “low risk” result actually mean — is the person safe?

A low-risk result means fewer current risk indicators based on what you've observed — not a guarantee that someone is safe. Behavior can change as relationships develop, so keep paying attention, and re-run a check anytime new patterns surface.

Can I re-run a check if the situation changes?

Yes — Cray is designed to be used over time, so you can re-run a check as new behaviors or information come up. This helps you track patterns and see if things are improving or getting worse.

🎭 SchemerScore™

What types of manipulation does SchemerScore detect?

SchemerScore detects patterns tied specifically to exploitation, such as financial manipulation, romance scams, love bombing for gain, lying about identity or circumstances, and creating urgency or dependency to extract money, sex, or resources. Its 28 items span five categories — deception, manipulation, exploitation, attention-seeking, and sexual opportunism — focusing on behaviors that signal intentional deception with a clear payoff motive.

Does it analyze conversation patterns or behavioral signals?

Yes — Cray evaluates both conversation patterns and behavioral signals by analyzing how someone communicates, follows through, handles boundaries, and shows up over time. It looks for consistent patterns, not isolated moments, to identify potential risk.

✨ VibeCheck · 📸 PhotoScan · 💬 ConvoScan

How is VibeCheck different from CrayScore?

VibeCheck is a quick, lightweight snapshot that gives you an immediate read on a situation, while CrayScore is a deeper, structured analysis of behavior patterns over time. Think of VibeCheck as a gut-check with guidance, and CrayScore as a more comprehensive risk assessment.

What is PhotoScan?

PhotoScan is an upcoming Cray feature that evaluates photos and screenshots against CrayScore™ and SchemerScore™ red flag patterns. It will be a one-time $0.99 purchase per scan, arriving in the next app update.

What is ConvoScan?

ConvoScan is an upcoming Cray feature that analyzes text conversations. Upload up to 5 screenshots of a conversation and ConvoScan evaluates it against CrayScore™ and SchemerScore™ patterns to surface red flags in how someone communicates. It will be a one-time $1.99 purchase per scan, arriving in the next app update.

🕵️ CatfishCheck

How does the phone number lookup work?

The phone number is securely submitted to our trusted third-party data provider, which returns a detailed report. Cray then translates that raw data into a clear, easy-to-read result that answers the question you asked.

What data sources are used for verification?

Our third-party vendor uses sources such as honeypots and traps, FraudFusion™, Dark Web monitoring, device and behavioral fingerprinting, carrier/ISP data, and public and active sources.

What if the phone number is new or unlisted?

When a phone number is new, our data supplier typically assigns it a higher risk score if it lacks a “healthy” or established reputation history. New numbers, or those with a very short lifetime of activity, are treated with suspicion as they are commonly used in account origination fraud.

🛡️ OffenderCheck

What databases are used for offender history checks?

Our third-party supplier obtains its data directly from official, publicly available state, territorial, and tribal sex offender registries. The platform updates its database daily — sometimes multiple times a day — to match the information published by law enforcement authorities, including addresses, names, and nicknames associated with registered offenders.

Is the search national or state-by-state?

Searches run at the state level, and you choose which state to search. A national search option is on our roadmap for a future release.

How often is the information updated?

It is continuously updated by the data supplier — sometimes multiple times a day.

🔒 Privacy & Security

Is my information stored or shared?

User information is private and is never shared unless you choose to share it with other people. Users can choose to keep the information on their phone or sync to the servers so their data is not lost in the chance of a lost or broken phone.

Does Cray sell my data to third parties?

No. User information is kept private and used only to support the functionality and safety insights of the platform.

What happens to my data if I delete the app?

If you delete the app, your data is no longer actively used, and you can request full deletion of your information from Cray's systems. This ensures you maintain control over your data even after you stop using the platform.

Is my search history private?

All activity within the app is private and will remain private on your phone.

Does the person I'm checking get notified?

NEVER. The app is designed to be used in the privacy of your home without any impact on or awareness of others.

What personal information do I need to provide?

You can choose as much or as little information to share with the app. The app will ask for access to contacts so that users can easily navigate to score the people they intend to. Users can use a fake name for themselves if they are concerned about information shared with the app.

How does Cray protect user data?

All data stored on Cray servers is encrypted, and internal access is strictly limited to essential personnel only. Privacy isn't a feature we added — it's the foundation the platform was built on.

Is the contact information I search confidential?

Yes — no one will be notified if you do a search on someone's phone number. Cray is intended to be used in the privacy of your home without anyone being informed about your safety concerns.

Is what I check visible to anyone else?

No — the information is not stored in our system to be viewable by other people. Your activity in Cray is never shown to anyone unless you screenshot the report and send it to someone else.

🎓 Universities & Campus Safety

How does Cray integrate with existing campus safety programs?

Cray is intended to augment public safety and campus blue lights by providing students with a tool to evaluate all their social relationships. The goal is to ensure that students have the most comprehensive toolset to navigate the new and unknown social interactions they are exposed to without the safety net of their parents or family members nearby.

Can the app be co-branded for our institution?

Co-branding isn't available out of the box today, but we're open to exploring custom styling for institutional partners. Reach out at hello@cray.app to discuss what's possible for your campus.

What reporting or analytics do we receive?

We can provide data on user acquisition attributed to a school through phone number comparison to customer records.

How do you measure “incidents prevented”?

Unfortunately there is no way to measure incidents prevented. Insights like that would come from the school and analyzing statistics of their incidents between calendar years.

What does implementation on a campus look like?

This depends on the school and their budget. Ideally a partner signs up for Setup & Registration, Annual Membership, and Campus Marketing — which includes marketing collateral for use with Title IX and Victim's Advocacy, the Health Center, Counseling Services, and more. Start with the free Campus Digital Safety Playbook and Campus Launch Kit.

How long does rollout take?

This depends on the level of partnership chosen — from several weeks up to 2 months depending on the level of involvement. Printed items such as marketing collateral or merchandise have lead times for sourcing, printing, and fulfillment.

⚖️ Liability & Compliance

Does implementing Cray reduce institutional liability?

Implementing Cray can help reduce institutional liability by adding a proactive layer of risk awareness and education before incidents occur. It demonstrates a good-faith effort to prevent harm, which can strengthen an institution's overall safety posture and response framework.

How does it support Title IX programs?

Cray supports Title IX programs by acting as a proactive prevention tool that helps students recognize risky behaviors before situations escalate into reportable incidents. It complements Title IX's reactive framework by reducing risk exposure, improving awareness, and encouraging earlier, more informed decision-making.

Can Cray be included in campus safety policy or orientation?

Yes — Cray can be integrated into campus safety policies and orientation programs as a proactive education and risk-awareness tool. It fits naturally alongside existing resources by helping students recognize and avoid risky situations before they escalate.

Is there legal risk if students rely on the app?

There's always some legal exposure anytime a safety tool is used, but Cray is designed as a decision-support and education tool — not a guarantee of safety — which helps limit that risk. When positioned correctly, with clear disclaimers and as part of a broader safety program, it can strengthen an institution's risk mitigation rather than increase liability.

🤝 Implementation & Partnerships

What training is provided for staff?

Cray currently does not have online training materials, but partners can request on-site training for a fee. An online training portal is planned to help train both school employees and students.

Do you provide promotional materials for students?

Yes — the free Campus Launch Kit includes a rollout guide, 36 weeks of social media programming, posters, and launch graphics. Partners can also opt into the Campus Marketing package for additional promotion across campus.

Can we track adoption metrics?

If the school provides student cell phone numbers, we can report the percentage of students signed up. Once our online training portal launches, schools will also be able to track adoption through students who complete the training and return their certificate.

How is usage data anonymized?

Schools do not get direct access to assessment data, but Cray can provide reporting on the usage of pre-purchased CatfishChecks and OffenderChecks.

👪 Students & Parents

Does using Cray mean I don't trust the person I'm meeting?

No — using Cray isn't about distrust, it's about making informed decisions. It helps you evaluate behavior objectively so you're not relying solely on assumptions or emotions.

How fast are the checks?

The checks depend on the user and how quickly they respond to the items presented. Once familiar with the app, most people can complete a check in under 5 minutes.

Can it prevent catfishing or scams?

It can't guarantee these types of manipulation will never happen to you, but it will help you recognize the signs more quickly.

How does this help keep my student safe?

Cray helps keep your student safe by teaching them how to recognize risky behaviors early and make informed decisions before situations escalate. It adds a proactive layer of protection during the highest-risk phase — meeting and interacting with new people.

Can parents access or monitor usage?

No — that is not a feature of Cray or how it's intended to be used. The goal is to help create independent thinkers who have the information they need to make an informed decision.

How reliable are the safety checks?

Cray's safety checks are grounded in research-backed behavioral patterns and structured risk modeling, making them highly reliable for identifying concerning trends. That said, they're designed to guide decisions — not guarantee outcomes — and work best when users provide accurate, honest inputs.

My student was checked without knowing — is that legal?

Cray evaluates user-reported observations and does not access private accounts, monitor individuals, or create public records — so it generally falls within personal use, similar to sharing opinions about someone's behavior. However, laws can vary by jurisdiction, so institutions and users should follow applicable privacy and consent guidelines when using any evaluation tool.

🌎 Real-World Use Cases

Can I use Cray when meeting a roommate?

Yes — Cray evaluates general behavioral patterns like respect for boundaries, communication, reliability, and accountability. It's useful for any situation where you're deciding whether someone is safe and compatible to live or interact with.

Can it be used for marketplace purchases?

Yes — Cray can help you assess behavioral signals like urgency, inconsistency, evasiveness, or pressure tactics that often show up in scams. It adds an extra layer of protection by flagging patterns linked to deceptive or exploitative sellers.

Does it work for social media connections?

Yes — Cray works for social media connections by evaluating communication patterns, consistency, and potential deception signals in online interactions. It helps you spot red flags before deciding to meet or engage further.

🤨 Skeptical? Fair.

How accurate are your red flag assessments?

Cray's red flag assessments are grounded in research-backed behavioral patterns and weighted scoring, making them highly effective at identifying risk trends. However, they're not definitive judgments — they're most accurate when used as a consistent, honest input-driven decision tool.

Can the system produce false positives?

Yes — like any risk model, Cray can produce false positives, especially if inputs are incomplete or misinterpreted. That's why it's designed as a decision-support tool to highlight patterns, not make final judgments.

How do you verify data sources?

Cray doesn't independently verify external data — it relies on user-reported observations and, where applicable, trusted third-party sources. Its accuracy comes from structured analysis of behavior patterns rather than claiming to validate every individual data point.

What happens if someone disputes a result?

Cray doesn't assign permanent labels or public records, so there's nothing to “appeal” in a formal sense — the results are private, input-based assessments. If someone disputes a result, it simply means the inputs or interpretations should be revisited, and users can update responses as new information becomes available. It can also be a healthy opportunity for an honest conversation about behaviors and expectations within the relationship.

How should I balance Cray's recommendations with my own judgment?

Cray should be used as a guide — not a replacement for your own judgment — helping you see patterns more clearly while still trusting your instincts and real-world context. The best decisions come from combining objective signals with your personal experience and boundaries.

Can someone game the system by presenting themselves differently?

Someone can try, especially short term, but Cray is designed to detect patterns over time, not just first impressions. Consistency gaps, contradictions, and shifting behavior tend to surface as more inputs are added, making it harder to “game” the system long term.

Has Cray been independently validated?

Cray is built on research-backed behavioral patterns and established risk indicators, but like many emerging tools, it may not yet have extensive independent validation studies. It's designed as a structured decision-support system, with accuracy improving as more real-world data and validation efforts are incorporated over time.

Still have a question?

We answer fast.

hello@cray.app
What exactly is CRAY and how does it work?

CRAY is a proactive dating and relationship safety platform designed to help people identify behavioral risks before they get hurt—emotionally, financially, or physically.

How is CRAY different from other dating safety apps?

CRAY evaluates real, observed behavior using a weighted scoring system to identify risk patterns early. Most apps tell you who someone was; CRAY focuses on how they’re acting right now and what that typically leads to.

Who is the app designed for?

CRAY is designed for anyone navigating relationships, but it’s especially valuable for higher-risk groups like young adults, people newly single after long-term relationships, and those with past trauma. Each group faces different vulnerabilities—limited experience, outdated assumptions about dating, or difficulty recognizing red flags—and CRAY helps close those gaps with structured, objective insights.

Is the app only for dating situations or can it be used for other online meetups?

The app can be used to evaluate any interpersonal relationship, whether a friend, a dating partner, or someone you’ve just met. The goal of the app is to help teach users how to evaluate these relationships more safely with the right tools

Is CRAY free or paid?

Most of CRAY is free, but there are paid components within the app. CrayScore and SchemerScore are currently free, but the CatfishCheck, OffenderCheck, and VibeCheck are in-app purchases that cost money due to data costs. Two more paid tools are coming soon in the next app update: PhotoScan ($0.99 per scan) and ConvoScan ($1.99 per scan).

What platforms is the app available on (iOS, Android)?

CRAY is currently available in the iOS App Store and Google Play, with a web version launching in the very near future.

How do users download and start using the app?

They visit the app store that they have access to and download the app. Once downloaded, they will be required to register as a user with their mobile phone number. Once completed they will have access to the app and the assessments.

What age do I need to be to use CRAY?

CRAY is intended for users who are at least 18 years old. This ensures users can safely and responsibly navigate relationship decisions and privacy considerations.

Is CRAY available outside the United States?

Yes, CRAY can be used outside the United States, as it focuses on behavioral patterns and communication signals that apply across locations. Some features may vary depending on regional data availability, but the core functionality works globally.

Is CRAY a background check app?

No, CRAY is not a background check app. It focuses on evaluating real-time behavior and patterns to identify potential risks, rather than relying solely on past records or static data.

What factors go into calculating a CRAYSCORE?

CrayScore is calculated using a weighted model of observed behaviors, including patterns like inconsistency, lack of accountability, pressure, deception, and other known red flags linked to unhealthy or unsafe relationship dynamics. Each factor is scored based on severity and frequency, with higher-risk behaviors contributing more to the overall score.

How accurate is the CRAYSCORE?

CrayScore is built on research-backed behavioral patterns and weighted risk modeling, so it’s highly effective at identifying concerning trends—but it’s not a prediction or diagnosis. Its accuracy depends on the quality and honesty of the inputs, making it a decision-support tool, not a definitive judgment.

What kinds of red flags does the system detect?

CRAY detects patterns of behavior linked to unhealthy or unsafe dynamics, such as manipulation, deception, inconsistency, lack of accountability, coercion, emotional instability, and exploitative tendencies. It focuses on repeated behaviors and patterns—not one-off moments—to identify risks early.

How serious do the red flags have to be before they appear?

Red flags don’t have to be extreme to appear—CRAY detects both subtle and serious behaviors, with severity reflected in how much they impact the overall score. Smaller patterns show up early, while more severe or repeated behaviors carry greater weight and raise risk levels faster.

What are the 70+ potential red flags?

CRAY evaluates 70+ research-backed red flags across key behavior categories, covering patterns like dishonesty, inconsistency, manipulation, boundary violations, coercion, emotional instability, and exploitative tendencies. These aren’t one-off moments—they’re repeatable behaviors that, when combined, signal elevated relationship risk.

What are the 18 categories?
What should I do if someone receives a high CRAYSCORE?

If someone receives a high CrayScore, it’s a strong signal to slow down, create distance, and reassess the relationship with clear boundaries. Focus on your safety first—avoid deeper emotional, physical, or financial involvement, and consider seeking input from trusted people before deciding how to proceed.

Should I actually run when the app tells me?

Not literally—but you should take it seriously and create distance. A high-risk result is a signal to slow down, set boundaries, and reassess before getting more involved.

How should users interpret or respond to a CRAYSCORE result?

CrayScore should be used as a decision-support signal—not a final judgment—helping you spot patterns you might otherwise overlook. Higher scores mean it’s time to slow down, set boundaries, and reassess before investing further, while lower scores suggest fewer current risk indicators but still require awareness over time.

How is VibeCheck different from CrayScore?

VibeCheck is a quick, lightweight snapshot that gives you an immediate read on a situation, while CrayScore is a deeper, structured analysis of behavior patterns over time. Think of VibeCheck as a gut-check with guidance, and CrayScore as a more comprehensive risk assessment.

Can I re-run a check if the situation changes?

Yes, CRAY is designed to be used over time, so you can re-run a check as new behaviors or information come up. This helps you track patterns and see if things are improving or getting worse.

What does a "low risk" result actually mean — is the person safe?

VibeCheck is a quick, lightweight snapshot that gives you an immediate read on a situation, while CrayScore is a deeper, structured analysis of behavior patterns over time. Think of VibeCheck as a gut-check with guidance, and CrayScore as a more comprehensive risk assessment.

What is PhotoScan?

PhotoScan is an upcoming Cray feature that evaluates photos and screenshots against CrayScore™ and SchemerScore™ red flag patterns. It will be a one-time $0.99 purchase per scan, arriving in the next app update.

What is ConvoScan?

ConvoScan is an upcoming Cray feature that analyzes text conversations. Upload up to 5 screenshots of a conversation and ConvoScan evaluates it against CrayScore™ and SchemerScore™ patterns to surface red flags in how someone communicates. It will be a one-time $1.99 purchase per scan, arriving in the next app update.

What types of manipulation or deception does this tool detect?

SchemerScore detects patterns tied specifically to exploitation, such as financial manipulation, romance scams, love bombing for gain, lying about identity or circumstances, and creating urgency or dependency to extract money, sex, or resources. It focuses on behaviors that signal intentional deception with a clear payoff motive.

Does it analyze conversation patterns or behavioral signals?

Yes—CRAY evaluates both conversation patterns and behavioral signals by analyzing how someone communicates, follows through, handles boundaries, and shows up over time. It looks for consistent patterns, not isolated moments, to identify potential risk.

How does the phone number lookup work?

The phone number is securely submitted to our trusted third-party data provider, which returns a detailed report. Cray then translates that raw data into a clear, easy-to-read result that answers the question you asked.

What data sources are used for verification?

Our third party vendor uses sources such as honeypots/traps, FraudFusionTM, Dark Web monitoring, device & behavioral fingerprinting, carrier/isp data, and public/active sources for it’s data.

What happens if the phone number is new or unlisted?

When a phone number is new, our data supplier typically assigns it a higher risk score if it lacks a "healthy" or established reputation history. New numbers, or those with a very short lifetime of activity, are treated with suspicion as they are commonly used in account origination fraud.

What databases are used for offender history checks?

Our third-party supplier obtains its data directly from official, publicly available state, territorial, and tribal sex offender registries. The platform updates its database daily—sometimes multiple times a day—to match the information published by law enforcement authorities, including addresses, names, and nicknames associated with registered offenders

Is the search national or state-by-state?

Searches run at the state level, and you choose which state to search. A national search option is on our roadmap for a future release.

How often is the information updated?

It is continuously updated by the data supplier - sometimes multiple times a day.

Is my information stored or shared?

User information is private and is never shared unless you choose to share it with other people. Users can choose to keep the information on their phone or sync to the servers so their data is not lost in the chance of a lost or broken phone.

Does CRAY sell my data to third parties?

No, CRAY does not sell your data to third parties. User information is kept private and used only to support the functionality and safety insights of the platform.

What happens to my data if I delete the app?

If you delete the app, your data is no longer actively used, and you can request full deletion of your information from Cray's systems. This ensures you maintain control over your data even after you stop using the platform.

Is my search history private?

All activity within the app is private and will remain private on your phone.

Does the person I’m checking get notified?

NEVER. The app is designed to be used in the privacy of your home without any impact on or awareness of others.

What personal information do I need to provide to use the app?

The user can choose as much or as little information to share with the app. The app will ask for access to contacts so that users can easily navigate to score the users they intend to. Users can use a fake name for themselves if they are concerned about information shared with the app.

How does CRAY protect user data?

All data stored on Cray servers is encrypted, and internal access is strictly limited to essential personnel only. Privacy isn't a feature we added — it's the foundation the platform was built on.

Is the contact information I search confidential?

Yes, no one will be notified if you do a search on someone’s phone number. CRAY is intended to be used in the privacy of your home without anyone being informed about your safety concerns.

Is the phone number or information I check stored or visible to anyone else?

No, the information is not stored in our system to be viewable to other people. Your activity in CRAY is never shown to anyone unless you screenshot the report and send it to someone else.

How does CRAY integrate with existing campus safety programs?

CRAY is intended to augment public safety and campus blue lights by providing students with a tool to evaluate all their social relationships. The goal is to ensure that students have the most comprehensive toolset to navigate the new and unknown social interactions they are exposed to without the safety net of their parents or family members nearby.

Can the app be customized or co-branded for our institution?

Co-branding isn't available out of the box today, but we're open to exploring custom styling for institutional partners. Reach out at hello@cray.app to discuss what's possible for your campus.

What reporting or analytics do we receive?

We can provide data on user acquisition attributed to a school through phone number comparison to customer records.

How do you measure “incidents prevented”?

Unfortunately there is no way to measure incidents prevented. Insights like that would come from the school and analyzing statistics of their incidents between calendar years.

What does implementation on a campus look like?

This depends on the school and their budget. Ideally a customer would sign up for the Setup & Registration, Annual Membership, and Campus Marketing. Campus Marketing would include marketing collaterals for use with Title IX/Victim’s Advocacy, Health Center, Counseling Services, etc.

How long does rollout take?

This depends on which level of partnership chosen, it could be several weeks up to 2 months depending on what level of involvement the Customer wants. Printing items such as marketing collateral or merchandise do have leads times that need to be taken into account for sourcing, printing, and fulfilment.

Does implementing CRAY reduce institutional liability?

Yes, implementing CRAY can help reduce institutional liability by adding a proactive layer of risk awareness and education before incidents occur. It demonstrates a good-faith effort to prevent harm, which can strengthen an institution’s overall safety posture and response framework.

How does it support Title IX programs?

CRAY supports Title IX programs by acting as a proactive prevention tool that helps students recognize risky behaviors before situations escalate into reportable incidents. It complements Title IX’s reactive framework by reducing risk exposure, improving awareness, and encouraging earlier, more informed decision-making.

Can CRAY be included in campus safety policy or orientation?

Yes, CRAY can be integrated into campus safety policies and orientation programs as a proactive education and risk-awareness tool. It fits naturally alongside existing resources by helping students recognize and avoid risky situations before they escalate.

Is there legal risk to the university if students rely on the app?

There’s always some legal exposure anytime a safety tool is used, but CRAY is designed as a decision-support and education tool—not a guarantee of safety—which helps limit that risk. When positioned correctly (with clear disclaimers and as part of a broader safety program), it can strengthen an institution’s risk mitigation rather than increase liability.

What training is provided for staff?

CRAY currently does not have online training materials, but Customers can ask for on-site training for a fee if they would like this service. There is a plan to develop an online training portal to help train both school employees and students.

Do you provide promotional materials for students?

Yes, we have digital documents we can provide to help promote the platform to the students and administrators. Customers can also opt to choose the Campus Marketing package to help canvas the school with additional marketing and promotion.

Can we track adoption metrics?

If the school provides student cell phone numbers, we can report the percentage of students signed up. Once our online training portal launches, schools will also be able to track adoption through students who complete the training and return their certificate.

How is usage data anonymized?

Schools do not get direct access to the assessment data, but CRAY can provide reporting on the usage of pre-purchased CatfishChecks and OffenderChecks.

Does using CRAY mean I don’t trust the person I’m meeting?

No—using CRAY isn’t about distrust, it’s about making informed decisions. It helps you evaluate behavior objectively so you’re not relying solely on assumptions or emotions.

How fast are the checks performed?

The checks depend completely on the user and how quickly they respond to the items presented. Once a person is trained in the app they could easily complete the checks in under 5 minutes.

Can it prevent catfishing or scams?

It can’t guarantee that these types of manipulation will never happen to you, but it will help you recognize the signs more quickly.

How does this help keep my student safe?

CRAY helps keep your student safe by teaching them how to recognize risky behaviors early and make informed decisions before situations escalate. It adds a proactive layer of protection during the highest-risk phase—meeting and interacting with new people.

Can parents access or monitor usage?

No, that is not a feature of CRAY or how it’s intended to be used. The goal is to help create independent thinkers who have the information they need to make an informed decision.

How reliable are the safety checks?

CRAY’s safety checks are grounded in research-backed behavioral patterns and structured risk modeling, making them highly reliable for identifying concerning trends. That said, they’re designed to guide decisions—not guarantee outcomes—and work best when users provide accurate, honest inputs.

My student was checked without knowing — is that legal?

CRAY evaluates user-reported observations and does not access private accounts, monitor individuals, or create public records—so it generally falls within personal use, similar to sharing opinions about someone’s behavior. However, laws can vary by jurisdiction, so institutions and users should follow applicable privacy and consent guidelines when using any evaluation tool.

Can I use CRAY when meeting a roommate?

Yes, CRAY can be used when meeting a roommate, as it evaluates general behavioral patterns like respect for boundaries, communication, reliability, and accountability. It’s useful for any situation where you’re deciding whether someone is safe and compatible to live or interact with.

Can it be used for marketplace purchases?

Yes, CRAY can be used for marketplace purchases by helping you assess behavioral signals like urgency, inconsistency, evasiveness, or pressure tactics that often show up in scams. It adds an extra layer of protection by flagging patterns linked to deceptive or exploitative sellers.

Does it work for social media connections?

Yes, CRAY works for social media connections by evaluating communication patterns, consistency, and potential deception signals in online interactions. It helps you spot red flags before deciding to meet or engage further.

How accurate are your red flag assessments?

CRAY’s red flag assessments are grounded in research-backed behavioral patterns and weighted scoring, making them highly effective at identifying risk trends. However, they’re not definitive judgments—they’re most accurate when used as a consistent, honest input-driven decision tool.

Can the system produce false positives?

Yes—like any risk model, CRAY can produce false positives, especially if inputs are incomplete or misinterpreted. That’s why it’s designed as a decision-support tool to highlight patterns, not make final judgments.

How do you verify the data sources?

CRAY doesn’t independently verify external data—it relies on user-reported observations and, where applicable, trusted third-party sources. Its accuracy comes from structured analysis of behavior patterns rather than claiming to validate every individual data point.

What happens if someone disputes a result?

CRAY doesn’t assign permanent labels or public records, so there’s nothing to “appeal” in a formal sense—the results are private, input-based assessments. If someone disputes a result, it simply means the inputs or interpretations should be revisited, and users can update responses as new information becomes available. It can also be a healthy opportunity to have an honest conversation about behaviors and expectations within the relationship.

How should users balance CRAY’s recommendations with their own judgment?

CRAY should be used as a guide—not a replacement for your own judgment—helping you see patterns more clearly while still trusting your instincts and real-world context. The best decisions come from combining objective signals with your personal experience and boundaries.

Can someone game the system by presenting themselves differently?

Yes, someone can try to present themselves differently, especially short term, but CRAY is designed to detect patterns over time, not just first impressions. Consistency gaps, contradictions, and shifting behavior tend to surface as more inputs are added, making it harder to “game” the system long term.

Has CRAY been independently validated?

CRAY is built on research-backed behavioral patterns and established risk indicators, but like many emerging tools, it may not yet have extensive independent validation studies. It’s designed as a structured decision-support system, with accuracy improving as more real-world data and validation efforts are incorporated over time.

Contact us